Frequently Asked Questions
Everything you need to know about our artisanal fashion collection.
What defines the 'Lost Art' quality in your garments?
Each piece is crafted using heritage techniques, including hand-finished seams and ethically sourced organic textiles, ensuring durability that fast fashion cannot match.
How long will it take for my order to ship?
Standard orders are processed within 2-3 business days. Domestic shipping typically takes 5-7 business days, while international delivery varies by location.
What is your return policy for seasonal collections?
We accept returns on unworn items with original tags attached within 30 days of delivery. Please note that bespoke or altered items are final sale.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific region.
How do I ensure I choose the correct size?
Please refer to our comprehensive Size Guide located on each product page. Our garments often feature a tailored fit, so we recommend measuring yourself before purchasing.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal.